(hereinafter, “Sancus” or “We” or “Us”)
- ABOUT US AND THIS POLICY This Policy sets out how we will use personal information that we collect and receive, including information about your past use of our products and services. We acknowledge your right to privacy and we are committed to safeguarding the privacy of your information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic and procedural safeguards that comply with legislation and regulations to protect personal information about you.
- INFORMATION WE MAY COLLECT FROM YOU We may receive information from other sources when conducting AML due diligence checks, for example, via screening tools. We might also request from you, documentation such as a certified copy of your passport, driving licence and proofs of address. If you are a limited liability partnership, limited company or trust we may conduct identity checks in respect of some or all of the directors, partners, members, shareholders, trustees, settlors and/or beneficiaries (as the case may be).The information collected may include your individual name, your date and place of birth, your nationality, country of residence and Tax Identification Number, your business or trading name, your current and previous postal addresses; your contact details such as telephone, fax and e-mail, details of any bank accounts, and Information you provide to access any interactive services.We may collect and process personal information about you when you register with us, when you use our products or services, when you visit us at our office(s), when corresponding with us by telephone or e-mail or otherwise or when you register via our Website. The information we receive may include technical details including your Internet Protocol (“IP”) address, your login information, browser type, operating system and platform and may also include information about your visit including, but not limited to, traffic data, location data, Weblogs and other communication data.
- PRIVACY PRINCIPLES We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so. We will be transparent in our dealings with you and will tell you about how we will collect and use your information. If we have collected your information for a particular purpose we will not use it for anything else unless you have been informed and, where relevant, your permission obtained. We will not ask for more information than we need for the purposes for which we are collecting it. We will update our records when you inform us your details have changed and we will continue to review and assess the quality of the information we hold on you. We will implement and adhere to information retention policies relating to your information and we will ensure that your information is securely disposed of at the end of the appropriate retention period. We will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with. We will train our staff on their privacy obligations. We will ensure we have appropriate security measures to protect your information and that when we outsource any processes, the supplier has appropriate security measures in place and we will require them to comply with these Privacy Principles.
- USES MADE OF INFORMATION We may use information held about you to post on social networking platforms (such as LinkedIn) but we will not post any of your personal information on such Sites.We may use information for general purposes, such as to improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients. Information may be used to carry out our obligations arising from any contracts entered into between you and us; to check details and assess your deal application; to verify your identity in order to prevent and detect crime and money laundering; to manage your account, and update the records we hold about you from time to time; to identify fraud; to identify unauthorised access to any portion or feature of our Site, or any other systems or networks connected to our Site or to any Sancus server, or to any of the services offered on or through our Site by hacking, password “mining” or any other illegitimate means; to trace your whereabouts and recover debts (if you do not repay money you have borrowed); to carry out statistical analysis and market research; to carry out regulatory checks; to allow you to participate in interactive features of our service, when you choose to do so; to ensure that content from our Site is presented in the most effective manner for you and for whatever device you are using to access our Site; to provide you with information, services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and to notify you about changes to our service.
Where other parties participate in your deal, we may disclose your details including Sensitive Personal Data however we will only provide such information as we deem material to allow them to make decisions about their participation in the deal.
- ACCESS TO INFORMATION You have the right to ask for a copy of your information and to correct any inaccuracies. You can do this by contacting email@example.com or write to our registered office at 1st Floor, 10 Lefebvre Street, St Peter Port, Guernsey GY1 2PE. Sancus will make every endeavour to respond to your request per the details found in our Website Terms and Conditions.
- COMPLAINTS If you are dissatisfied with either an individual or our standard of service or any aspect of the delivery of our services, please refer to the Sancus complaints procedure set out on our Site or contact us at firstname.lastname@example.org.